Shipping Policy
At Shreeji Fashion Mall, we are committed to delivering your orders safely and as quickly as possible.
Order Processing
* All orders are processed within 1–2 business days after successful payment confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Timeline
* Metro Cities: 2–5 business days
* Other Cities & Towns: 3–7 business days
* Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
* Free shipping on orders above ₹999.
* A standard shipping fee will apply to orders below ₹999. The exact shipping charge will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation via SMS, email, or WhatsApp (where available) along with a tracking link to monitor your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or other reasons, it may be returned to us. Additional shipping charges may apply for re-dispatch.
Address Changes
Please ensure your shipping address and contact details are correct while placing your order. Once an order has been shipped, address modifications may not be possible.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and your order number. We will review the issue and provide an appropriate resolution as quickly as possible.
Need Help?
If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page or WhatsApp during business hours.